Odoo ERP & customization
Functional implementation, custom modules, and integration with third-party systems.
RIYADH, SAUDI ARABIA
Eltigani Mustafa Eltayeb.
Odoo ERP Specialist & Business Analyst
Connecting business, systems, and people.
Practical Odoo solutions. Smoother workflows.
Organizations
I have worked with
01 / ABOUT
Business context.
A human approach.
I work as an Odoo ERP specialist and business analyst, translating business requirements into practical workflows and system improvements.
I am also the founder and owner of Syntax Technology, building on my background in software, ERP, and IT operations.
My approach & credentials
My work spans requirements analysis, Odoo implementation and customization, testing, and user training. I hold PMP® and Odoo 18 Functional certification.
02 / EXPERTISE
Business understanding.
Technical execution.
I connect requirements, processes, and people with the systems they use every day.
Business analysis & automation
Requirements gathering, process mapping, and gap analysis, followed by testing and user training.
Project delivery & IT operations
Planning, team coordination, documentation, and hands-on support across ERP and IT environments.
Explore all skills & core competencies
Key Skills
- Odoo ERP Functional
- Odoo Custom Module Development
- Workflow Automation using Odoo
- Functional Testing & UAT Coordination
- Technical Customization (Python, XML, QWeb)
- Odoo Integration with Third-Party Systems
- Business Process Mapping & Gap Analysis
- End-user Training & Documentation
- Agile/Scrum Project Participation
Core Competencies
- Project ManagementPlanning, execution, monitoring, risk management, and team coordination.
- DocumentationBRDs, user stories, process flows, and stakeholder communication.
- Agile / ScrumSprint planning, Jira/ClickUp task management, stand-ups, and retrospectives.
- Business AnalysisRequirements gathering, functional specifications, process mapping, and solution alignment.
- CommunicationStakeholder engagement and coordination between business and technical teams.
03 / CREDENTIALS
Knowledge, backed
by credentials.
Professional certification in project management and the Odoo platform.
PMP®PROJECT MANAGEMENT
Project Management
Professional (PMP)
Project Management Institute
Verify on Credlyodoo18ERP SPECIALIZATION
Odoo Functional
Consultant (v18)
Odoo S.A. · Issued 25 February 2025
Certificate no. 0000582761
View certificate04 / EXPERIENCE
A career connecting
business & technology.
From systems support to Odoo consulting and IT management. Select a role to explore the responsibilities.
09/2025 - Present Odoo Techno-Functional Consultant & IT ManagerKhaild Abdallah Alsafi Tires · Riyadh, Saudi Arabia
- Combining Odoo techno-functional consulting with the IT Manager role in Riyadh.
- Implementing and customizing Odoo modules around business requirements.
- Managing data migration and functional testing during implementation.
- Training end-users and providing ongoing support.
07/2025 - Present Odoo Techno-Functional ConsultantSoftware Makers (SMLC) · Makkah, Saudi Arabia | Odoo Partner | Part-time
- Providing part-time Odoo techno-functional consulting with Software Makers, an Odoo Partner in Makkah.
- Connecting functional requirements with technical teams to support project delivery.
- Customizing modules to meet client needs, with data migration and functional testing support.
- Helping end-users adopt the system through training and support.
02/2024 - 07/2025 Systems Implementation & Technical SupportGrand Mart Hypermarket · Dammam, Saudi Arabia
- Monitoring servers and ensuring system stability with regular backup procedures.
- Providing daily technical support to branch staff to resolve IT issues and ensure workflow continuity.
- Installing and updating operating systems and software in accordance with company policies.
- Managing Point of Sale (POS) systems and troubleshooting technical malfunctions.
- Maintaining and monitoring surveillance cameras and security systems.
- Coordinating with internet service providers and external maintenance vendors as needed.
- Creating and maintaining user accounts and managing access permissions.
- Preparing regular technical reports and monitoring the overall performance of the IT infrastructure.
10/2022 - 12/2023 ERP Specialist & IT SupportAlmutakhassisa Medical Insurance Company
- ERP Systems Management: ERP Implementation, Module Customization, User Access Control, Data Migration, System Integration.
- Database & Data Management: SQL Server Administration, T-SQL, Query Optimization, Database Backup & Recovery, Reporting (SSRS / Power BI).
- IT Infrastructure & Support: Technical Troubleshooting (L1/L2), Network Configuration, Hardware/Software Diagnostics, System Administration.
- Business Analysis & Process: Business Process Mapping, Workflow Automation, Systems Auditing, SLA Adherence.
- Documentation & Training: End-user Training, SOP Creation, Technical Writing, Process Documentation.
01/2018 - 01/2020 IT ManagerCareer Training Center
- Managed IT infrastructure and technical operations.
- Supervised a team of IT support specialists.
- Led system upgrades and network security improvements.
01/2017 - 01/2019 System Administration - OdooAlmuntada Center · Khartoum
- Provided first-level support for IT and Odoo-related issues.
- Assisted with network troubleshooting and hardware setup.
- Supported Odoo users and ensured system availability.
- Coordinated minor Odoo customizations and updates with external consultants.
Full professional history, qualifications, and training.Download full CV
FOUNDATIONS
Education
Higher National Diploma in Management Information Systems
Alneelain University, Khartoum, Sudan
Bachelor of Management Information Systems
Sudan University of Science and Technology
CONTINUOUS LEARNING
Training & development
Odoo
- Odoo 18 Technical Course (Net4x Innovation)
Management & leadership
- Strategic Planning — TrainoGate Center for Advanced Training
- Work Team Management — TrainoGate Center for Advanced Training
- Entrepreneurs Development & Investment Promotion (EDIP) — NCENS
Technical training
- CCTV Training — KYM Technology Training Center
IN THEIR OWN WORDS
Good work.
Kind words.
Reflections from the colleagues and clients I have had the pleasure of working with.
Nasr AldinCEO - Almutakhassisa Medical Insuranceفي كل مرة نواجه مشكله تتعلق بتكنولوجيا المعلومات، يكون التجانى هو أول من نتصل به. دائمًا ما يحل المشكلات بسرعة وكفاءة، مما يقلل من وقت التعطل ويحافظ على أنظمتنا في أفضل حالاتها. نحن نقدر موثوقيته واحترافيته.
Mustafa alsaidPlanning and development Manager - Almuntada Orgطموح ومجتهد ونشيط ومبتكر وصاحب مبادرات اتمنى لك مزيدا من التألق والعطاء والنجاح الدائم ان شاء الله.
Nagi AlboshraIT Manager - Almuntada Orgالعمل معك كان تجربة رائعة. يجمع بين المهارة التقنية والموقف الودود والقابل للتواصل، مما يجعل من السهل فهم حتى أكثر القضايا تعقيدًا. دائمًا ما يجد أفضل الحلول لمشاكل تكنولوجيا المعلومات الخاصة بنا، ولا يسعنا إلا أن نشكره على دعمه.
Omnia AhmedCEO - Retal Companyلقد عملنا مع Syntax technology في عدة مشاريع تقنية ، وكانت تجربتنا معها استثنائية على جميع الأصعدة تتميز بالاحترافية العالية والالتزام بالمواعيد المحددة.
Feedback on my work through Syntax Technology, which I founded and own.
Get in touch
Let's discuss your Odoo needs.
Tell me about your requirements, or send me an email directly.